null
Spektrum DX Rugged+ 12-Channel DSMR+ Transmitter Green

Spektrum DX Rugged+ 12-Channel DSMR+ Transmitter Green

(No reviews yet) Write a Review
SKU:
SPMR6220G
Brand:
$440.31 inc GST

Buy With Confidence.

Payment Options:

The Spektrum™ DX Rugged+™ 12-channel surface system redefines radio control with unmatched innovation in durability that no off-roader, basher, or boater will want to be without. The result is precision control, convenience, and “rugged” versatility.

Key Features:

  • 12 fully proportional channels
  • Advanced programming features, with Tap User Interface Panel
  • Dual Protocol Compatibility allows easy binding with DSMR and SLT Protocol receivers
  • DSMR+® 2.4GHz technology (backward compatible with DSM2®)
  • Backlit LED Display makes it easier to see your screen in day or night
  • Bold styling that's aggressive with a focus on class-leading durability
  • Smart Technology compatible out of the box
  • Ergonomic options for tailoring the transmitter to your feel
  • Water-resistant* chassis design protects against minor splashes
  • Dual lanyard mounts provide radio safety and accessibility
  • Surrounded rubber-bumper chassis protection
  • Built-in front chassis guard offers user-inspired accessory mounting options
  • Multiple mixing setups, including Motor on Axle (MOA)
  • 5.5-Millisecond frame rate with compatible receivers
  • USB Connectivity for firmware updates and game controller
  • Intuitive software based on user-tested functionality that's clean and simple
  • Innovative thumb-steering lever makes one-hand operation safer and more precise
  • Non-slip removable rubber hand grip and treaded steering wheel
  • Built-in telemetry
  • Convenient built-in tool storage compartment
  • Programmable vibe alerts
  • Program and fine-tune compatible receivers with AVC® technology
  • 20-Model memory
  • *The DX Rugged+ instruction manual details water resistance limitations.

What's In The Box?

  • (1) DX Rugged+ Transmitter
  • (1) Product Manual

Required for Operation (Not Included)

  • (4) AA Transmitter Batteries
  • (1) Compatible Receiver

Overview
Your vehicles are extremely durable. Why isn't your transmitter? The Spektrum™ DX Rugged+ 12-channel surface transmitter redefines radio control with a level of durability to match the tough conditions off-roaders, bashers, and boaters encounter constantly. Like its predecessor, the DX6 Rugged, it features superb ergonomics. Additionally, it's built around frequency-agile DSMR+ 2.4GHz technology and Dual Protocol Compatibility allows easy binding with DSMR and SLT Protocol receivers. The result is a class-leading RC system with unmatched durability and other innovative features that unite with precision, versatility, and convenience you won't want to drive without.

To conquer the wild, the DX Rugged+ gives you 12-channel versatility and hosts an array of auxiliary switches for lights, winches, mixes, and more. Its interface features an innovative capacitive-touch control panel that offers a greater resistance to moisture and is easy to use. Simply tap to access the control panel and select the menus, options, and values. Additionally, we've added a backlight to the easy-to-read LCD display, offering unparalleled brightness and clarity even in the harshest conditions. Integrated telemetry capability** lets you view vital data such as motor RPM, vehicle speed, battery voltage, and temperature on the transmitter in real-time. Plus, the integrated USB-C Port delivers hassle-free firmware updates for uninterrupted functionality.

Molded Thermoplastic Polyurethane (TPU) bumpers surround the radio chassis to protect it against drops, bumps, and scrapes along the way. There's no external antenna to snag or worry about—a low-profile ridge on the chassis internally protects the robust high-speed signal output. A versatile front chassis guard enhances durability further and provides mounting options for user-integrated accessories such as a camera, light source, or anything else. The pair of lanyard mounting points allows drivers to keep the transmitter close and gain a free hand when not driving. An easy-access accessory compartment makes it possible to carry small tools, such as a T-wrench that easily snaps into the internal mount provided. We increased transmitter water-resistance* to give drivers peace of mind in rainy or wet conditions. Last but not least is an aggressive off-road style steering wheel that expands its ruggedness. It also includes an innovative thumb lever to make controlling your vehicle with one hand safer and more precise.

No matter what you're driving, you can easily tune the AVC® technology programming on the DX Rugged+ to meet your skill level or driving style with control that makes it feel like you're at the wheel of a vehicle that handles predictably at every speed.

*The DX Rugged+ instruction manual details water resistance limitations.

Dual Protocol (SLT/DSMR) Compatible for the Spektrum DX Rugged+ Transmitter
Dual Protocol (SLT/DSMR) Compatible

The DX Rugged+ is compatible and able to bind with SLT protocol equipped vehicles, such as the Losi NASCAR RC Racecars, ARRMA GROM small-scale bashers and Axial SCX24 micro crawlers. With this transmitter, you'll be able to drive SLT and DSMR protocol receivers with one transmitter. Dual Protocol means one perfect control.

12-Channels for the Spektrum DX Rugged+ Transmitter
12-Channels

12-fully proportional channels allow for more flexibility and versatile control for auxiliary systems such as winches, lights, etc. It's also physically lightweight so that there's less fatigue on you during long trips, plus it's easy to transport with all of your rigs.

Frequency-Agile DSMR+® Technology for the Spektrum DX Rugged+ Transmitter
Frequency-Agile DSMR+® Technology

The DX Rugged+ is built around frequency-agile DSMR+ 2.4GHz technology. This exclusive Spektrum™ technology can be used in any surface application, including boats. Its range and response, particularly in noisy 2.4GHz environments, are superb. New features of the 'plus' include the ability for users to do many different mixes, change inputs and do other advanced programming. New mixes include Throttle Mixes, Absolute travel support, Emergency brake feature, Logical, combo, and analog switch support. Additionally, it supports both DRIVE and MS6X Technology. It's also backward compatible with DSM2® and marine-specific Spektrum receivers. This means most longtime Spektrum users can continue using their existing receivers.

Capacitive Interface for the Spektrum DX Rugged+ Transmitter
Capacitive Interface

Our capacitive interface to allow a tap instead of a swipe. This makes the panel much easier to use, and the sensitivity can be adjusted easily inside the radio's programming. This interface was also designed to operate flawlessly in a variety of environmental conditions.

Unmatched Durability for the Spektrum DX Rugged+ Transmitter
Unmatched Durability

Starting with a chassis based on a superb Spektrum ergonomic design, we were inspired by the punishment capability of cordless power tools. We translated their engineering to the specific needs of the RC driver. The result is a shock-absorbing rubberized bumper design that surrounds the transmitter chassis to form a level of protection never offered before on a surface transmitter.

Back-Lit Display for the Spektrum DX Rugged+ Transmitter
Back-Lit Display

The backlit LCD display on the DX Rugged+ helps users navigate the intuitive software easily in any setting. The display is excellent for seeing your radio in the dark, and it stands out even in the brightest conditions.

Aggressive Styling for the Spektrum DX Rugged+ Transmitter
Aggressive Styling

The DX Rugged+ stands out as a transmitter platform that means business handling the wildest terrain, the toughest conditions, and the fiercest competition without worry. That's why we designed durability hand-in-hand with convenience. A built-in side compartment offers tool storage, and two lanyard mounts (one rubber, one molded into the chassis) are supplied so you can be hands-free instantly.

Inspired Ergonomics for the Spektrum DX Rugged+ Transmitter
Inspired Ergonomics

The ergonomically recognized DX6 Rugged paved the way for giving the DX Rugged+ a feel any driver could appreciate. Its overall low weight offers all-day driving with minimal fatigue, while the non-slip rubber grip and trigger-throttle action offer a precision experience that feels natural.

Breakthrough Steering Control for the Spektrum DX Rugged+ Transmitter
Breakthrough Steering Control

The aggressive off-road steering wheel tread helps the precision of Spektrum technology to deliver a tactile feel, even if you're crawling, bashing, or boating in harsh conditions. The integrated thumb-lever makes it possible to steer one-handed safely and with a higher level of precision.

Versatile Chassis Guard for the Spektrum DX Rugged+ Transmitter
Versatile Chassis Guard

The front chassis guard is built-in to increase durability further and allow users to self-integrate personal accessories and/or features such as a camera or light source—the sturdy guard itself and its mounting points are at your disposal.

Easy to Program for the Spektrum DX Rugged+ Transmitter
Easy to Program

Programming the DX Rugged+ is simple. An intuitive interface makes navigating menus and changing settings easy. Most users can complete complex programming tasks without looking at the manual. Plus, the integrated USB-C Port delivers hassle-free firmware updates.

Built-In Telemetry for the Spektrum DX Rugged+ Transmitter
Built-In Telemetry

The built-in telemetry capability provides real-time information on your vehicle's battery voltage, signal quality, and motor temperature.** Using the audio-tone alert system, you can program the DX Rugged+ to notify you when specific telemetry values reach or exceed your defined limits. **Vehicle must be equipped with a telemetry-enabled receiver like the SR6000T (sold separately).

AVC® (Active Vehicle Control™) Programming for the Spektrum DX Rugged+ Transmitter
AVC® (Active Vehicle Control™) Programming

The DX Rugged+ allows custom-tuning an AVC system by providing easy access to dedicated adjustments. In addition, Rugged's open channels can be used to adjust the AVC steering and throttle systems independently. No matter what you're driving, AVC technology can enhance your driving skills with control, making it feel like you're driving a finely tuned vehicle that handles predictably at every speed.

Technical Specifications:

Antenna Length Integrated
Application Cars, Crawlers, Trucks, Buggies and Boats
Audio Alarms and Tones
Band 2.4GHz
Channels 12
Completion Level Transmitter Only
Connector Type USB
Data Port Yes
Failsafe Yes
Frame Rate 5.5ms
Input Voltage 3.5–9.6V
Model Memory 20
Modes User Selectable Mode 1-4
Modulation DSMR+ / DMS2
Operating System Raceware / Tap Interface
Product Height 9.88" (251 mm)
Product Length 6.29" (160 mm)
Product Weight 402g
Product Width 4.8" (122 mm)
Programmable Yes
Range Full
Technology DSMR+, Dual Protocol RX (DSMR/SLT)
Telemetry Yes
Transmitter (Tx) Battery Type 4xAA (Sold Separately)
Water-Resistant Yes

Shipping
$13.50 Flat Rate - Nationwide!

Saturday Delivery
Unfortunately Saturday delivery is no longer available at RC Hobbies.

Delivery
Once RC Hobbies has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 1-3 Business days unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by RC Hobbies we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the same day you place your order, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 1PM.

We use NZ Post, Aramex, and Post Haste for New Zealand orders. Deliveries are usually 2 working days, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use NZ Post for orders that can fit into overnight courier bags and Post Haste for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
RC Hobbies can send goods to PO Boxes, except for large freight boxes.

International Delivery.
We're based in New Zealand but we deliver all round the world. Please use our shipping estimator at checkoutfor a shipping quote or contact us and will send you a quote.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with RC Hobbies to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by RC Hobbies Ltd free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Post Haste on 09 444 2950

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & Post Haste on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & Fastway are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by RC Hobbies and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 15% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

Description

The Spektrum™ DX Rugged+™ 12-channel surface system redefines radio control with unmatched innovation in durability that no off-roader, basher, or boater will want to be without. The result is precision control, convenience, and “rugged” versatility.

Key Features:

  • 12 fully proportional channels
  • Advanced programming features, with Tap User Interface Panel
  • Dual Protocol Compatibility allows easy binding with DSMR and SLT Protocol receivers
  • DSMR+® 2.4GHz technology (backward compatible with DSM2®)
  • Backlit LED Display makes it easier to see your screen in day or night
  • Bold styling that's aggressive with a focus on class-leading durability
  • Smart Technology compatible out of the box
  • Ergonomic options for tailoring the transmitter to your feel
  • Water-resistant* chassis design protects against minor splashes
  • Dual lanyard mounts provide radio safety and accessibility
  • Surrounded rubber-bumper chassis protection
  • Built-in front chassis guard offers user-inspired accessory mounting options
  • Multiple mixing setups, including Motor on Axle (MOA)
  • 5.5-Millisecond frame rate with compatible receivers
  • USB Connectivity for firmware updates and game controller
  • Intuitive software based on user-tested functionality that's clean and simple
  • Innovative thumb-steering lever makes one-hand operation safer and more precise
  • Non-slip removable rubber hand grip and treaded steering wheel
  • Built-in telemetry
  • Convenient built-in tool storage compartment
  • Programmable vibe alerts
  • Program and fine-tune compatible receivers with AVC® technology
  • 20-Model memory
  • *The DX Rugged+ instruction manual details water resistance limitations.

What's In The Box?

  • (1) DX Rugged+ Transmitter
  • (1) Product Manual

Required for Operation (Not Included)

  • (4) AA Transmitter Batteries
  • (1) Compatible Receiver

Overview
Your vehicles are extremely durable. Why isn't your transmitter? The Spektrum™ DX Rugged+ 12-channel surface transmitter redefines radio control with a level of durability to match the tough conditions off-roaders, bashers, and boaters encounter constantly. Like its predecessor, the DX6 Rugged, it features superb ergonomics. Additionally, it's built around frequency-agile DSMR+ 2.4GHz technology and Dual Protocol Compatibility allows easy binding with DSMR and SLT Protocol receivers. The result is a class-leading RC system with unmatched durability and other innovative features that unite with precision, versatility, and convenience you won't want to drive without.

To conquer the wild, the DX Rugged+ gives you 12-channel versatility and hosts an array of auxiliary switches for lights, winches, mixes, and more. Its interface features an innovative capacitive-touch control panel that offers a greater resistance to moisture and is easy to use. Simply tap to access the control panel and select the menus, options, and values. Additionally, we've added a backlight to the easy-to-read LCD display, offering unparalleled brightness and clarity even in the harshest conditions. Integrated telemetry capability** lets you view vital data such as motor RPM, vehicle speed, battery voltage, and temperature on the transmitter in real-time. Plus, the integrated USB-C Port delivers hassle-free firmware updates for uninterrupted functionality.

Molded Thermoplastic Polyurethane (TPU) bumpers surround the radio chassis to protect it against drops, bumps, and scrapes along the way. There's no external antenna to snag or worry about—a low-profile ridge on the chassis internally protects the robust high-speed signal output. A versatile front chassis guard enhances durability further and provides mounting options for user-integrated accessories such as a camera, light source, or anything else. The pair of lanyard mounting points allows drivers to keep the transmitter close and gain a free hand when not driving. An easy-access accessory compartment makes it possible to carry small tools, such as a T-wrench that easily snaps into the internal mount provided. We increased transmitter water-resistance* to give drivers peace of mind in rainy or wet conditions. Last but not least is an aggressive off-road style steering wheel that expands its ruggedness. It also includes an innovative thumb lever to make controlling your vehicle with one hand safer and more precise.

No matter what you're driving, you can easily tune the AVC® technology programming on the DX Rugged+ to meet your skill level or driving style with control that makes it feel like you're at the wheel of a vehicle that handles predictably at every speed.

*The DX Rugged+ instruction manual details water resistance limitations.

Dual Protocol (SLT/DSMR) Compatible for the Spektrum DX Rugged+ Transmitter
Dual Protocol (SLT/DSMR) Compatible

The DX Rugged+ is compatible and able to bind with SLT protocol equipped vehicles, such as the Losi NASCAR RC Racecars, ARRMA GROM small-scale bashers and Axial SCX24 micro crawlers. With this transmitter, you'll be able to drive SLT and DSMR protocol receivers with one transmitter. Dual Protocol means one perfect control.

12-Channels for the Spektrum DX Rugged+ Transmitter
12-Channels

12-fully proportional channels allow for more flexibility and versatile control for auxiliary systems such as winches, lights, etc. It's also physically lightweight so that there's less fatigue on you during long trips, plus it's easy to transport with all of your rigs.

Frequency-Agile DSMR+® Technology for the Spektrum DX Rugged+ Transmitter
Frequency-Agile DSMR+® Technology

The DX Rugged+ is built around frequency-agile DSMR+ 2.4GHz technology. This exclusive Spektrum™ technology can be used in any surface application, including boats. Its range and response, particularly in noisy 2.4GHz environments, are superb. New features of the 'plus' include the ability for users to do many different mixes, change inputs and do other advanced programming. New mixes include Throttle Mixes, Absolute travel support, Emergency brake feature, Logical, combo, and analog switch support. Additionally, it supports both DRIVE and MS6X Technology. It's also backward compatible with DSM2® and marine-specific Spektrum receivers. This means most longtime Spektrum users can continue using their existing receivers.

Capacitive Interface for the Spektrum DX Rugged+ Transmitter
Capacitive Interface

Our capacitive interface to allow a tap instead of a swipe. This makes the panel much easier to use, and the sensitivity can be adjusted easily inside the radio's programming. This interface was also designed to operate flawlessly in a variety of environmental conditions.

Unmatched Durability for the Spektrum DX Rugged+ Transmitter
Unmatched Durability

Starting with a chassis based on a superb Spektrum ergonomic design, we were inspired by the punishment capability of cordless power tools. We translated their engineering to the specific needs of the RC driver. The result is a shock-absorbing rubberized bumper design that surrounds the transmitter chassis to form a level of protection never offered before on a surface transmitter.

Back-Lit Display for the Spektrum DX Rugged+ Transmitter
Back-Lit Display

The backlit LCD display on the DX Rugged+ helps users navigate the intuitive software easily in any setting. The display is excellent for seeing your radio in the dark, and it stands out even in the brightest conditions.

Aggressive Styling for the Spektrum DX Rugged+ Transmitter
Aggressive Styling

The DX Rugged+ stands out as a transmitter platform that means business handling the wildest terrain, the toughest conditions, and the fiercest competition without worry. That's why we designed durability hand-in-hand with convenience. A built-in side compartment offers tool storage, and two lanyard mounts (one rubber, one molded into the chassis) are supplied so you can be hands-free instantly.

Inspired Ergonomics for the Spektrum DX Rugged+ Transmitter
Inspired Ergonomics

The ergonomically recognized DX6 Rugged paved the way for giving the DX Rugged+ a feel any driver could appreciate. Its overall low weight offers all-day driving with minimal fatigue, while the non-slip rubber grip and trigger-throttle action offer a precision experience that feels natural.

Breakthrough Steering Control for the Spektrum DX Rugged+ Transmitter
Breakthrough Steering Control

The aggressive off-road steering wheel tread helps the precision of Spektrum technology to deliver a tactile feel, even if you're crawling, bashing, or boating in harsh conditions. The integrated thumb-lever makes it possible to steer one-handed safely and with a higher level of precision.

Versatile Chassis Guard for the Spektrum DX Rugged+ Transmitter
Versatile Chassis Guard

The front chassis guard is built-in to increase durability further and allow users to self-integrate personal accessories and/or features such as a camera or light source—the sturdy guard itself and its mounting points are at your disposal.

Easy to Program for the Spektrum DX Rugged+ Transmitter
Easy to Program

Programming the DX Rugged+ is simple. An intuitive interface makes navigating menus and changing settings easy. Most users can complete complex programming tasks without looking at the manual. Plus, the integrated USB-C Port delivers hassle-free firmware updates.

Built-In Telemetry for the Spektrum DX Rugged+ Transmitter
Built-In Telemetry

The built-in telemetry capability provides real-time information on your vehicle's battery voltage, signal quality, and motor temperature.** Using the audio-tone alert system, you can program the DX Rugged+ to notify you when specific telemetry values reach or exceed your defined limits. **Vehicle must be equipped with a telemetry-enabled receiver like the SR6000T (sold separately).

AVC® (Active Vehicle Control™) Programming for the Spektrum DX Rugged+ Transmitter
AVC® (Active Vehicle Control™) Programming

The DX Rugged+ allows custom-tuning an AVC system by providing easy access to dedicated adjustments. In addition, Rugged's open channels can be used to adjust the AVC steering and throttle systems independently. No matter what you're driving, AVC technology can enhance your driving skills with control, making it feel like you're driving a finely tuned vehicle that handles predictably at every speed.

Technical Specifications:

Antenna Length Integrated
Application Cars, Crawlers, Trucks, Buggies and Boats
Audio Alarms and Tones
Band 2.4GHz
Channels 12
Completion Level Transmitter Only
Connector Type USB
Data Port Yes
Failsafe Yes
Frame Rate 5.5ms
Input Voltage 3.5–9.6V
Model Memory 20
Modes User Selectable Mode 1-4
Modulation DSMR+ / DMS2
Operating System Raceware / Tap Interface
Product Height 9.88" (251 mm)
Product Length 6.29" (160 mm)
Product Weight 402g
Product Width 4.8" (122 mm)
Programmable Yes
Range Full
Technology DSMR+, Dual Protocol RX (DSMR/SLT)
Telemetry Yes
Transmitter (Tx) Battery Type 4xAA (Sold Separately)
Water-Resistant Yes

Videos

0 Reviews

This product hasn't received any reviews yet. Be the first to review this product!
Write a Review

Shipping & Returns

Shipping
$13.50 Flat Rate -Nationwide!







Delivery
Once E&E TRADERS LTD has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 24 Hours unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by E&E TRADERS LTD we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the following business day, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 1PM - 2PM.

We use Courier Post and Fastway for New Zealand orders. Deliveries are usually overnight, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use Courier Post for orders that can fit into overnight courier bags and Fastway for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies 12 Ltd will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
E & E TRADERS LTD can send goods to PO Boxes

International Delivery.
We're based in New Zealand but we deliver all round the world. Please contact us for a shipping quote or we will send you a quote after your order has been placed.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to E & E TRADERS LTD. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with E & E TRADERS LTD to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by E & E TRADERS LTD free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Fastway on 09 634 3704

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & PostHaste on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & PostHaste are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by E & E TRADERS LTD and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 10% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

Related Products