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Axial SCX10 II UMG10 1/10 Scale Elec 4WD Kit

Axial SCX10 II UMG10 1/10 Scale Elec 4WD Kit

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SKU:
AXI90075
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$679.00 inc GST

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Axial® introduces a 1/10 scale truck kit for experienced drivers that features the unrelenting SCX10™ II chassis with an aggressive forward cab body. Trick out the kit to your personal specs — an optional 2-speed gear set is also available — and prevail on any trail!

Features

  • Kit completion level gives experienced drivers the ability to customize the vehicle with their favorite equipment
  • New, realistic body design scaled after forward cab military style trucks
  • Plenty of locations for mounting LED lighting
  • Included options for customizing interior details
  • New rear cage hinged design allows easy access to interior components
  • Optional 2-speed gear set provides a functional low/high transmission when paired with optional servo
  • SCX10™ transmission mimics a real transmission and includes full ball bearings and metal gears
  • Chassis mounted servo for scale looks and close to zero bump steering
  • AR44™ single piece axle with high pinion gear set for a much lower gear ratio
  • New military-style MW19 beadlock wheels and MT45 tires, including a functional, mounted spare
  • All aluminimum suspension links
  • Adjustable battery tray
  • WB8 HD Wildboar™ 3-piece driveshafts with updated design and larger diameter
  • Waterproof receiver box
  • High strength, C-channel frame rail chassis
What's in the Box?
  • (1) Axial SCX10™ II UMG10 Kit
  • (1) Product Manual
Required for Operation (Not Included)
  • 2 or 3 channel surface radio system
  • Steering servo
  • ESC with on/off switch
  • 540 size motor
  • 2-cell LiPo or 6-cell NiMh battery
  • Appropriate battery charger
  • Polycarbonate paint for car body
  • (4) AA batteries (may be required for transmitter)
  • Miscellaneous tools (see manual for more information)

Overview

Axial recreates the forward cab look in a body with many military-inspired scale features. It has a full-scale truck's aggressive approach and departure angles. Axial also includes military-style 1.9 MW19 beadlock wheels and 1.9 MT45 tires, as well as a functional spare tire.

The kit's off-road performance more than does justice to the vehicles that provide its all-terrain inspiration. Its tried-and-true SCX10™ transmission combines scale looks with the durability of all-metal internal gears. A full set of ball bearings is included. A 2-Speed Gear Set is available separately (Option Part AX31440), for builders who'd like to install a functional low/high speed transmission — an additional servo for the shifting fork is also required.

Along with adding scale realism, the AR44™ single-piece axles feature a high-pinion design with a much lower gear ratio than most cars on the market, plus increased strength. It also avoids the torque twist often associated with smaller gear sets. And like the transmission and axle designs, the kit's chassis-mounted steering servo boosts its scale looks — while at the same time, supplying the correct steering geometry with virtually no bump steer.

Enjoy class-leading performance and forward cab realism with this latest Axial vehicle to take advantage of the proven SCX10 II chassis. Produced in kit form, it gives you the freedom to customize and add your preferred radio and electronics for a trailblazing machine that's all your own.

CAB FORWARD BODY DESIGN

CAB FORWARD BODY DESIGN

The kit comes with a realistic, military based, cab forward body. The aggressive approach angle created by its front end design enables the UMG10™ to take on steep inclines. It's 11.4" (288mm) wheelbase helps with agility in challenging terrain.

NEW REAR CAGE DESIGN

NEW REAR CAGE DESIGN

Features a spare tire carrier and hinge design that allows easy access to the battery and on-board components. The body and cage are bolted together. The hinge at the rear of the chassis will tilt the body and cage up and out of the way.

INTERIOR DETAILS

INTERIOR DETAILS

Detail your UMG10 kit's interior with the parts provided. Choose from three hat styles for the driver's plastic molded head. Shift levers, a steering wheel, and a variety of decals are also included.

LED MOUNTING

LED MOUNTING

A total of eight mounting locations for LEDs are found throughout the vehicle. Four lights can be mounted in the front grille, two in the front bumper, and two in the rear frame plate. (LED lights are not included)


ALL METAL GEAR TRANSMISSION

SCX10™ TRANSMISSION

The SCX10™ transmission mimics a real transmission with a bell housing, oil pan and 4X4 transfer case. By placing the transfer case lower in the chassis and centering the driveshafts with the axle input housings, Axial created a more efficient driveline with improved driveshaft angles to reduce stress on moving parts. The transmission also includes a full set of ball bearings and all-metal internal gears.

  • Transfer case design helps keep the driveshafts centered and as low as possible in the chassis
  • Final drive ratio range 33.69 – 54.15 with available spur and pinion gear combinations
  • Comes with 56T spur gear and 15T pinion / 32-pitch for durability
  • All-metal internal gears provide strength and durability
  • Final drive ratio (FDR) 40.44 with a range from 33.69 - 54.15
  • Scale looks mimic a full-size transmission and transfer case
CHASSIS MOUNTED SERVO (CMS)

CHASSIS MOUNTED SERVO (CMS)

For scale looks, Axial moved the servo off the top of the axle and onto the chassis, just as a full size truck has its steering box located on the frame. The front suspension design comes as close as possible to zero bump steer, to help give you the best driving experience possible.

  • Scale looks with proper suspension geometry
  • Anodized aluminum links included with M4 rod ends
  • Adjustable servo mounting system allowing a wide range of servos to be used
  • Properly designed suspension for nearly zero bump steering

AR44™ SINGLE PIECE HI-PINION AXLES

The AR44™ axle features a high pinion gear set for a much lower gear ratio than most cars, plus a smaller pumpkin and added strength. The gear set overcomes the torque twist often associated with smaller gear sets. The axle itself retains the durability associated with the SCX10, despite being delivered in a smaller axle housing.

  • High pinion gears for added ground clearance and better driveshaft angles
  • High pinion design increases gear surface contact for greater durability
  • Larger load bearings around the gear set reduce flex and strengthen the drivetrain
  • Single piece axle housing adds strength
  • One-piece all-metal locker front and rear
  • Small pumpkin for increased clearance and a more scale look
  • Optimized gear ratio reduces torque twist
1.9 MW19™ BEADLOCK WHEELS

1.9 MW19™ BEADLOCK WHEELS

The UMG10 kit features a full set of 1.9 MW19 beadlock wheels, along with a spare mounted on the back of the truck – five in total. It's a three piece wheel design, utilizing six screws which help the wheel firmly grip the MT45 tires. The wheel nut cap resembles a receptacle for a simulated central tire inflation system. The wheels are molded in black plastic and feature a standard 12mm wheel hex hub.

1.9 MT45™ TIRES

1.9 MT45™ TIRES

Keeping the truck on course and climbing difficult terrain are a set of MT45 tires molded in our sticky R35 compound rubber. The big block symmetrical tread pattern provides plenty of grip for climbing steep obstacles.

  • 4.6" x 1.4" / 1.9 (117mm x 35.6mm)
  • R35 compound
WB8 HD WILDBOAR™ DRIVESHAFTS

WB8 HD WILDBOAR™ DRIVESHAFTS

WB8 HD Wildboar™ front and rear driveshafts feature an updated design with a larger diameter cross pin (2x11mm) along with an M4 Screw Shaft (2mm hex drive) for added strength. A center splined slider floats between each end and features added material which reduces flex and fatigue.

  • 3-piece driveshaft with strengthened slider-floater tube
  • Increased surface at the connection between the ball joints and output shaft tubes
  • 2x11mm cross pin adds 25% more surface area providing more strength for the ball joint
  • Captured cross pin design eliminates older set screw design for more durability/easy maintenance
  • Adjustable length driveline parts included in box
DUAL SLIPPER CLUTCH

DUAL SLIPPER CLUTCH

Dual slipper design uses a pad on each side of the spur gear for added surface area. This allows for more precise tuning and holding power. The spur gear features strong, 32 pitch gearing for high torque applications.

  • Slipper design uses a pad on each side of the spur gear for added surface contact area
  • More precise tuning and holding power
  • Strong 32P gear pitch for high torque applications

STEEL C-CHANNEL FRAME RAIL CHASSIS

The realistic high strength c-channel chassis frame is made of durable steel with cross bracing for reinforcement and is held together with all hex hardware. Realistic looking frame and cross braces improve chassis rigidity (torsional stiffness). Realistic shock hoops with multiple shock mounting positions allows you to adjust your suspension for maximum performance. The simplified design makes maintenance and assembly quick and easy. The contoured skid plate significantly reduces hang-ups on terrain. Compared to the previous design, additional holes have been added to the rear portion of the frame rails for making wheelbase adjustments.

 

ALL ALUMINUM SUSPENSION LINKS

ALL ALUMINUM SUSPENSION LINKS

The suspension geometry utilizes a 4-Link design for the rear which is optimized to reduce axle steer and torque twist. It also helps with steep off-camber climbs by having the proper amount of anti-squat and roll characteristics. The 4-Link system also aids against suspension wrap-up in high power applications.

  • All links are metal including the steering
  • Custom tapered center - flared ends design
  • Large M4 rod ends
  • Grey anodized aluminum

ADJUSTABLE ALUMINUM SHOCKS

ADJUSTABLE ALUMINUM SHOCKS

Made to tight tolerances, the included aluminum shocks feature precision-machined pistons for smooth performance throughout their range of travel. The shocks have clear-coated, polished aluminum bodies and are threaded for quick ride height adjustments and pre-load tuning ability.

 

Shipping
$5 Flat Rate Shipping (Includes Rural)

$8.50 for Saturday Delivery

$10 for Waiheke Island

Free Instore Pickup by Arrangement

Saturday Delivery
If you order an “in stock” item on Friday before 1PM you will have the option to select Saturday Delivery. Saturday Delivery is not available in all areas and is not guaranteed. Larger parcels going to South Island on the two day service will need to be ordered on a Thursday with Saturday delivery. Saturday Delivery is not available for Rural or Dangerous Goods (Nitro Fuel).

Delivery
Once RC Hobbies 12 Ltd has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 24 Hours unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by RC Hobbies 12 Ltd we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the same day you place your order, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 2PM - 3PM.

We use Courier Post and Fastway for New Zealand orders. Deliveries are usually overnight, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use Courier Post for orders that can fit into overnight courier bags and Fastway for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies 12 Ltd will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
RC Hobbies 12 Ltd can send goods to PO Boxes

International Delivery.
We're based in New Zealand but we deliver all round the world. Please contact us for a shipping quote or we will send you a quote after your order has been placed.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to RC Hobbies 12 Ltd. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with RC Hobbies 12 Ltd to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by RC Hobbies 12 Ltd free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Fastway on 09 634 3704

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & Fastways on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & Fastway are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by RC Hobbies 12 Ltd and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 10% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

Description

Axial® introduces a 1/10 scale truck kit for experienced drivers that features the unrelenting SCX10™ II chassis with an aggressive forward cab body. Trick out the kit to your personal specs — an optional 2-speed gear set is also available — and prevail on any trail!

Features

  • Kit completion level gives experienced drivers the ability to customize the vehicle with their favorite equipment
  • New, realistic body design scaled after forward cab military style trucks
  • Plenty of locations for mounting LED lighting
  • Included options for customizing interior details
  • New rear cage hinged design allows easy access to interior components
  • Optional 2-speed gear set provides a functional low/high transmission when paired with optional servo
  • SCX10™ transmission mimics a real transmission and includes full ball bearings and metal gears
  • Chassis mounted servo for scale looks and close to zero bump steering
  • AR44™ single piece axle with high pinion gear set for a much lower gear ratio
  • New military-style MW19 beadlock wheels and MT45 tires, including a functional, mounted spare
  • All aluminimum suspension links
  • Adjustable battery tray
  • WB8 HD Wildboar™ 3-piece driveshafts with updated design and larger diameter
  • Waterproof receiver box
  • High strength, C-channel frame rail chassis
What's in the Box?
  • (1) Axial SCX10™ II UMG10 Kit
  • (1) Product Manual
Required for Operation (Not Included)
  • 2 or 3 channel surface radio system
  • Steering servo
  • ESC with on/off switch
  • 540 size motor
  • 2-cell LiPo or 6-cell NiMh battery
  • Appropriate battery charger
  • Polycarbonate paint for car body
  • (4) AA batteries (may be required for transmitter)
  • Miscellaneous tools (see manual for more information)

Overview

Axial recreates the forward cab look in a body with many military-inspired scale features. It has a full-scale truck's aggressive approach and departure angles. Axial also includes military-style 1.9 MW19 beadlock wheels and 1.9 MT45 tires, as well as a functional spare tire.

The kit's off-road performance more than does justice to the vehicles that provide its all-terrain inspiration. Its tried-and-true SCX10™ transmission combines scale looks with the durability of all-metal internal gears. A full set of ball bearings is included. A 2-Speed Gear Set is available separately (Option Part AX31440), for builders who'd like to install a functional low/high speed transmission — an additional servo for the shifting fork is also required.

Along with adding scale realism, the AR44™ single-piece axles feature a high-pinion design with a much lower gear ratio than most cars on the market, plus increased strength. It also avoids the torque twist often associated with smaller gear sets. And like the transmission and axle designs, the kit's chassis-mounted steering servo boosts its scale looks — while at the same time, supplying the correct steering geometry with virtually no bump steer.

Enjoy class-leading performance and forward cab realism with this latest Axial vehicle to take advantage of the proven SCX10 II chassis. Produced in kit form, it gives you the freedom to customize and add your preferred radio and electronics for a trailblazing machine that's all your own.

CAB FORWARD BODY DESIGN

CAB FORWARD BODY DESIGN

The kit comes with a realistic, military based, cab forward body. The aggressive approach angle created by its front end design enables the UMG10™ to take on steep inclines. It's 11.4" (288mm) wheelbase helps with agility in challenging terrain.

NEW REAR CAGE DESIGN

NEW REAR CAGE DESIGN

Features a spare tire carrier and hinge design that allows easy access to the battery and on-board components. The body and cage are bolted together. The hinge at the rear of the chassis will tilt the body and cage up and out of the way.

INTERIOR DETAILS

INTERIOR DETAILS

Detail your UMG10 kit's interior with the parts provided. Choose from three hat styles for the driver's plastic molded head. Shift levers, a steering wheel, and a variety of decals are also included.

LED MOUNTING

LED MOUNTING

A total of eight mounting locations for LEDs are found throughout the vehicle. Four lights can be mounted in the front grille, two in the front bumper, and two in the rear frame plate. (LED lights are not included)


ALL METAL GEAR TRANSMISSION

SCX10™ TRANSMISSION

The SCX10™ transmission mimics a real transmission with a bell housing, oil pan and 4X4 transfer case. By placing the transfer case lower in the chassis and centering the driveshafts with the axle input housings, Axial created a more efficient driveline with improved driveshaft angles to reduce stress on moving parts. The transmission also includes a full set of ball bearings and all-metal internal gears.

  • Transfer case design helps keep the driveshafts centered and as low as possible in the chassis
  • Final drive ratio range 33.69 – 54.15 with available spur and pinion gear combinations
  • Comes with 56T spur gear and 15T pinion / 32-pitch for durability
  • All-metal internal gears provide strength and durability
  • Final drive ratio (FDR) 40.44 with a range from 33.69 - 54.15
  • Scale looks mimic a full-size transmission and transfer case
CHASSIS MOUNTED SERVO (CMS)

CHASSIS MOUNTED SERVO (CMS)

For scale looks, Axial moved the servo off the top of the axle and onto the chassis, just as a full size truck has its steering box located on the frame. The front suspension design comes as close as possible to zero bump steer, to help give you the best driving experience possible.

  • Scale looks with proper suspension geometry
  • Anodized aluminum links included with M4 rod ends
  • Adjustable servo mounting system allowing a wide range of servos to be used
  • Properly designed suspension for nearly zero bump steering

AR44™ SINGLE PIECE HI-PINION AXLES

The AR44™ axle features a high pinion gear set for a much lower gear ratio than most cars, plus a smaller pumpkin and added strength. The gear set overcomes the torque twist often associated with smaller gear sets. The axle itself retains the durability associated with the SCX10, despite being delivered in a smaller axle housing.

  • High pinion gears for added ground clearance and better driveshaft angles
  • High pinion design increases gear surface contact for greater durability
  • Larger load bearings around the gear set reduce flex and strengthen the drivetrain
  • Single piece axle housing adds strength
  • One-piece all-metal locker front and rear
  • Small pumpkin for increased clearance and a more scale look
  • Optimized gear ratio reduces torque twist
1.9 MW19™ BEADLOCK WHEELS

1.9 MW19™ BEADLOCK WHEELS

The UMG10 kit features a full set of 1.9 MW19 beadlock wheels, along with a spare mounted on the back of the truck – five in total. It's a three piece wheel design, utilizing six screws which help the wheel firmly grip the MT45 tires. The wheel nut cap resembles a receptacle for a simulated central tire inflation system. The wheels are molded in black plastic and feature a standard 12mm wheel hex hub.

1.9 MT45™ TIRES

1.9 MT45™ TIRES

Keeping the truck on course and climbing difficult terrain are a set of MT45 tires molded in our sticky R35 compound rubber. The big block symmetrical tread pattern provides plenty of grip for climbing steep obstacles.

  • 4.6" x 1.4" / 1.9 (117mm x 35.6mm)
  • R35 compound
WB8 HD WILDBOAR™ DRIVESHAFTS

WB8 HD WILDBOAR™ DRIVESHAFTS

WB8 HD Wildboar™ front and rear driveshafts feature an updated design with a larger diameter cross pin (2x11mm) along with an M4 Screw Shaft (2mm hex drive) for added strength. A center splined slider floats between each end and features added material which reduces flex and fatigue.

  • 3-piece driveshaft with strengthened slider-floater tube
  • Increased surface at the connection between the ball joints and output shaft tubes
  • 2x11mm cross pin adds 25% more surface area providing more strength for the ball joint
  • Captured cross pin design eliminates older set screw design for more durability/easy maintenance
  • Adjustable length driveline parts included in box
DUAL SLIPPER CLUTCH

DUAL SLIPPER CLUTCH

Dual slipper design uses a pad on each side of the spur gear for added surface area. This allows for more precise tuning and holding power. The spur gear features strong, 32 pitch gearing for high torque applications.

  • Slipper design uses a pad on each side of the spur gear for added surface contact area
  • More precise tuning and holding power
  • Strong 32P gear pitch for high torque applications

STEEL C-CHANNEL FRAME RAIL CHASSIS

The realistic high strength c-channel chassis frame is made of durable steel with cross bracing for reinforcement and is held together with all hex hardware. Realistic looking frame and cross braces improve chassis rigidity (torsional stiffness). Realistic shock hoops with multiple shock mounting positions allows you to adjust your suspension for maximum performance. The simplified design makes maintenance and assembly quick and easy. The contoured skid plate significantly reduces hang-ups on terrain. Compared to the previous design, additional holes have been added to the rear portion of the frame rails for making wheelbase adjustments.

 

ALL ALUMINUM SUSPENSION LINKS

ALL ALUMINUM SUSPENSION LINKS

The suspension geometry utilizes a 4-Link design for the rear which is optimized to reduce axle steer and torque twist. It also helps with steep off-camber climbs by having the proper amount of anti-squat and roll characteristics. The 4-Link system also aids against suspension wrap-up in high power applications.

  • All links are metal including the steering
  • Custom tapered center - flared ends design
  • Large M4 rod ends
  • Grey anodized aluminum

ADJUSTABLE ALUMINUM SHOCKS

ADJUSTABLE ALUMINUM SHOCKS

Made to tight tolerances, the included aluminum shocks feature precision-machined pistons for smooth performance throughout their range of travel. The shocks have clear-coated, polished aluminum bodies and are threaded for quick ride height adjustments and pre-load tuning ability.

 

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Shipping & Returns

Shipping
$5 Flat Rate Shipping (Includes Rural)

$8.50 for Saturday Delivery

$10 for Waiheke Island

Free Instore Pickup by Arrangement

Saturday Delivery
If you order an “in stock” item on Friday before 1PM you will have the option to select Saturday Delivery. Saturday Delivery is not available in all areas and is not guaranteed. Larger parcels going to South Island on the two day service will need to be ordered on a Thursday with Saturday delivery. Saturday Delivery is not available for Rural or Dangerous Goods (Nitro Fuel).

Delivery
Once RC Hobbies 12 Ltd has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 24 Hours unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by RC Hobbies 12 Ltd we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the same day you place your order, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 2PM - 3PM.

We use Courier Post and Fastway for New Zealand orders. Deliveries are usually overnight, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use Courier Post for orders that can fit into overnight courier bags and Fastway for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies 12 Ltd will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
RC Hobbies 12 Ltd can send goods to PO Boxes

International Delivery.
We're based in New Zealand but we deliver all round the world. Please contact us for a shipping quote or we will send you a quote after your order has been placed.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to RC Hobbies 12 Ltd. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with RC Hobbies 12 Ltd to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by RC Hobbies 12 Ltd free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Fastway on 09 634 3704

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & Fastways on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & Fastway are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by RC Hobbies 12 Ltd and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 10% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

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