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E-flite EC-1500 Twin 1.5m PNP

E-flite EC-1500 Twin 1.5m PNP

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SKU:
EFL5775
Brand:
$685.00 inc GST $849.00
(You save $164.00)

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Introduction

A TOTALLY NEW TWIN EXPERIENCE!

The E-flite® EC-1500 Twin is a groundbreaking design that offers a unique flight experience for a wide range of pilots. This twin/multi-motor model carries echoes of full-scale civil and military cargo transport aircraft, but it has an incredible range of capabilities and options that no other RC airplane can match. Featuring 3S and 4S compatible power systems with custom 5-blade counter-rotating props, the EC-1500's flight envelope encompasses everything from slow and scale-like, to sport flying and even aggressive 3D aerobatic capabilities! You can fly from paved, grass and dirt surfaces; from snow with the included optional-use skis; or from water using the optional float set (sold separately). It also includes factory-installed LED lights, a functional cargo door, plus decals to customize the finish with Air Force, Army, Coast Guard, Marines, Navy and other markings.

Features

  • Unique and ground-breaking design capable of slow and scale-like flying, sport flying AND aggressive 3D aerobatics
  • Can be flown from paved, grass and dirt surfaces, or from snow with the included optional-use skis
  • Fly from water using the optional float set (sold separately) and included mounting hardware
  • High-power 3S and 4S compatible power systems with custom 5-blade counter-rotating props
  • Easily fits 3S or 4S 3200–6400mAh batteries in the extremely large battery compartment
  • Plenty of power to hover and for unlimited vertical performance when using 4S batteries
  • Selectable-size flaps can travel both ways for multiple wing configuration and mixing options
  • Operational, servo-controlled cargo door with 2.5 x 4.2 inch (65 x 107 mm) opening and almost 140 cubic inches of cargo bay volume (2.5 x 4.2 x 12.7 inches / 65 x 107 x 323 mm).
  • Eight factory-installed servos, including metal-geared servos on all surfaces and the functional cargo door
  • Steerable nose wheel and a separate switching BEC for reliable control system performance
  • Precise ball-link equipped linkages plus pocket or CA hinges on all control surfaces
  • Factory-installed Spektrum™ 6-channel 2.4GHz receiver with industry-leading DSMX® technology
  • Unmatched stability and precision of AS3X®technology for smoother flight performance
  • Easy to fly with optional-use SAFE® Select flight envelope protection
  • Functional and factory-installed LED landing, navigation and simulated strobe lights
  • Magnetically secured nose cone can be removed for easy installation of GoPro® * and similar HD action cameras (cameras sold separately)
  • Separate FPV camera mounting position on top of the extremely large, magnetically secured top hatch (FPV camera/gear sold separately)
  • Surface details including panel lines, hatches and more, plus a factory-applied scale-inspired trim scheme
  • Included decal sheet with Air Force, Army, Coast Guard, Marines, Navy and other markings
  • No tools required for field assembly – hands-free connections and thumbscrews to secure the wings
  • Almost fully factory-assembled for extremely fast and easy final assembly without glue
  • Very large, yet lightweight and extremely durable, composite-reinforced EPO airframe

*Designed for use with GOPRO® products. GOPRO® is a registered trademark of Woodman Labs, Inc. in the United States and other countries.

Overview

THE MOST CAPABLE AND VERSATILE TWIN EVER!

The E-flite® EC-1500 Twin features an all-new, ground-up design optimized for capability, versatility and FUN to deliver a flying experience you simply can't get with any other airplane! It's effectively many airplanes in one, with a wide flight envelope that includes slow and scale-like, to sport flying and even aggressive 3D aerobatic capability.

The twin power systems feature brushless outrunner motors, robust ESCs, and custom five-blade counter-rotating propellers. This setup delivers excellent performance with a 3S 3200–6400mAh LiPo battery, or you can install a 4S battery for the power to hover and unlimited vertical capability — without modifications or upgrades! There are eight factory-installed servos, including one to operate the functional cargo door so you can carry and drop creative payloads from the large cargo bay. Realistic looking LED landing, navigation and simulated strobe lights are powered from the flight battery so you can fly from dawn until dusk — from paved, grass, or dirt surfaces; off snow using the included skis; or from large ponds or lakes using optional floats (sold separately).

Remove the magnetically secured nose cone to install a GoPro® or similar camera for recording aerial HD footage, or mount a separate FPV camera on the large top hatch (cameras and camera gear sold separately). Plus you can use the included decals to customize the scale-inspired trim scheme with Air Force, Army, Coast Guard, Marines, Navy and other markings to personalize your model.

Needed to Complete
  • Full-range 6-7+ Channel Spektrum™ DSMX®/DSM2® compatible transmitter and Receiver
  • 3200–6400mAh 3S or 4S 11.1–14.8V LiPo with EC5™ or IC5™ Connector
  • Compatible LiPo charger
What's in the Box?
  • (1) E-flite® EC-1500 Twin with:
    • (2) 650Kv Brushless Outrunner Motor (installed)
    • (2) 40A Brushless ESC (installed)
    • (7) 9-gram Metal-Geared Servos (installed)
    • (1) 9-gram Servo (installed)
  • (1) Product Manual

Uniquely Capable and Versatile

Uniquely Capable and Versatile

The EC-1500's unique, ground-breaking design makes it capable of slow and scale-like flying, sport flying, and even aggressive 3D aerobatics — all in the same flight! And with numerous landing gear, cargo carrying, camera mounting and other options to choose from, it's incredibly versatile, too.

 

Wing Configuration Options

Wing Configuration Options

The functional flaps can travel both ways, and you can choose how large the flaps and ailerons are by installing the included joiners in one of two different ways. Because each surface is controlled by a separate servo, multiple wing configuration and mixing options are available (depending on the number of channels of the receiver and transmitter you use) including full-span ailerons that can deliver substantially increased roll authority and rates.

 

3S and 4S Compatible

3S and 4S Compatible

The factory-installed power systems feature high-power brushless outrunner motors, robust ESCs and custom five-blade counter-rotating propellers that combine with a 3S 3200–6400mAh LiPo battery to deliver excellent power and performance. Or you can install a 4S battery for plenty of power to hover and for unlimited vertical capability without the need for any modifications or upgrades.

 

Functional Cargo Door

Functional Cargo Door

The operational, servo-controlled cargo door has a 2.5 x 4.2 inch (65 x 107 mm) opening and almost 140 cubic inches of cargo bay volume (cargo bay is 2.5 x 4.2 x 12.7 inches / 65 x 107 x 323 mm). It can be used to carry and airdrop everything from parachute men to candy and other creative payloads.

 

Capable Control

Capable Control

There are eight factory-installed servos total, including metal-geared servos on all of the control surfaces and the functional cargo door. There are also ball-link equipped linkages plus pocket or CA hinges on the control surfaces for precise control and long-lasting durability. The steerable nose wheel has its own servo, and a separate switching BEC provides consistent and reliable control system performance.

 

LED Lights

LED Lights

Realistic-looking LED landing, navigation and simulated strobe lights are factory-installed and powered from the flight battery.

 

Versatile Gear Options

Versatile Gear Options

The EC-1500 can be flown from paved, grass and dirt surfaces, or from snow with the included optional-use skis. You can also install the optional float set (EFLA550; sold separately) using the included mounting hardware to fly from large ponds and lakes.

 

Easy Assembly

Easy Assembly

No glue is required for final assembly, and you can have the EC-1500 ready to fly in less time than it takes to charge a battery! The two-piece wing with an innovative hands-free connection system can easily be removed for convenient storage and transport using the thumbscrews, so no tools are required for field assembly/disassembly.

 

Large, Lightweight and Durable

Large, Lightweight and Durable

Don't be deceived by the 60" (1.5m) wingspan — because of its wing chord and area, plus the large diameter fuselage and tail surfaces, the EC-1500 is bigger than it may seem. However, it's still lightweight and extremely durable, thanks to the composite-reinforced EPO airframe.

 

Customizable Trim Scheme

Customizable Trim Scheme

The included decal sheet allows you to customize the finish with Air Force, Army, Coast Guard, Marines, Navy and other markings to personalize your model.

 

HD and FPV Camera Options
HD and FPV Camera Options

HD and FPV Camera Options

The magnetically secured nose cone can be removed for easy installation of GoPro® and similar action cameras to record High Definition footage while you fly (cameras sold separately). You can also install a separate First-Person View (FPV) camera in the mounting position on top of the extremely large, magnetically secured top hatch (FPV camera/gear sold separately).

Plug-N-Play<sup>®</sup> Completion Level

Plug-N-Play® Completion Level

 

This Plug-N-Play (PNP) model comes out of the box with a factory-installed power system and servos that are ready to connect to the compatible receiver of your choice (sold separately). Simply install the receiver, finish any final assembly, and fly!

TECHNICAL SPECIFICATIONS:

Approximate Assembly Time: Less than 1 Hour
CG (Center of Gravity): 2.5 - 2.9" (65 - 75mm) back from the leading edge of the wing measured at the fuselage
Charger: Sold separately
Completion Level: Bind-N-Fly Basic
Control Throw (Flaps): Half 0.59" (15mm), Full 1.4" (35mm)
Control Throw - High (Ailerons): 1.2" (30mm)
Control Throw - High (Elevator): 0.98" (25mm)
Control Throw - High (Rudder): 1.6" (40mm)
Control Throw - Low (Ailerons): 0.79" (20mm)
Control Throw - Low (Elevator): 0.79" (20mm)
Control Throw - Low (Rudder): 0.98" (25mm)
Flaps: Selectable size
Flying Weight: 89.8 - 98.7oz (2545 - 2800g)
Landing Gear: Prebent wire, tricycle configuration
Length: 46.9" (1190mm)
Minimum Required Radio: 6-channel
Minimum Speed Control: 40A
Motor Size: 15 brushless outrunner, 650Kv
Propeller Size: 10x8E
Receiver: Spektrum AR636 with AS4X and SAFE
Recommended Motor Battery: 3200 - 4000mAh 3S or 4S
Servos: Seven 9g metal gear, one 9g
Wing Area: 562.1 sq in (36.3 sq dm)
Wingspan: 60.1" (1524mm)

Shipping
$13.50 Flat Rate - Nationwide!

Saturday Delivery
Unfortunately Saturday delivery is no longer available at RC Hobbies.

Delivery
Once RC Hobbies has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 1-3 Business days unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by RC Hobbies we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the same day you place your order, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 1PM.

We use NZ Post, Aramex, and Post Haste for New Zealand orders. Deliveries are usually 2 working days, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use NZ Post for orders that can fit into overnight courier bags and Post Haste for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
RC Hobbies can send goods to PO Boxes, except for large freight boxes.

International Delivery.
We're based in New Zealand but we deliver all round the world. Please use our shipping estimator at checkoutfor a shipping quote or contact us and will send you a quote.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with RC Hobbies to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by RC Hobbies Ltd free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Post Haste on 09 444 2950

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & Post Haste on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & Fastway are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by RC Hobbies and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 15% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

Description

Introduction

A TOTALLY NEW TWIN EXPERIENCE!

The E-flite® EC-1500 Twin is a groundbreaking design that offers a unique flight experience for a wide range of pilots. This twin/multi-motor model carries echoes of full-scale civil and military cargo transport aircraft, but it has an incredible range of capabilities and options that no other RC airplane can match. Featuring 3S and 4S compatible power systems with custom 5-blade counter-rotating props, the EC-1500's flight envelope encompasses everything from slow and scale-like, to sport flying and even aggressive 3D aerobatic capabilities! You can fly from paved, grass and dirt surfaces; from snow with the included optional-use skis; or from water using the optional float set (sold separately). It also includes factory-installed LED lights, a functional cargo door, plus decals to customize the finish with Air Force, Army, Coast Guard, Marines, Navy and other markings.

Features

  • Unique and ground-breaking design capable of slow and scale-like flying, sport flying AND aggressive 3D aerobatics
  • Can be flown from paved, grass and dirt surfaces, or from snow with the included optional-use skis
  • Fly from water using the optional float set (sold separately) and included mounting hardware
  • High-power 3S and 4S compatible power systems with custom 5-blade counter-rotating props
  • Easily fits 3S or 4S 3200–6400mAh batteries in the extremely large battery compartment
  • Plenty of power to hover and for unlimited vertical performance when using 4S batteries
  • Selectable-size flaps can travel both ways for multiple wing configuration and mixing options
  • Operational, servo-controlled cargo door with 2.5 x 4.2 inch (65 x 107 mm) opening and almost 140 cubic inches of cargo bay volume (2.5 x 4.2 x 12.7 inches / 65 x 107 x 323 mm).
  • Eight factory-installed servos, including metal-geared servos on all surfaces and the functional cargo door
  • Steerable nose wheel and a separate switching BEC for reliable control system performance
  • Precise ball-link equipped linkages plus pocket or CA hinges on all control surfaces
  • Factory-installed Spektrum™ 6-channel 2.4GHz receiver with industry-leading DSMX® technology
  • Unmatched stability and precision of AS3X®technology for smoother flight performance
  • Easy to fly with optional-use SAFE® Select flight envelope protection
  • Functional and factory-installed LED landing, navigation and simulated strobe lights
  • Magnetically secured nose cone can be removed for easy installation of GoPro® * and similar HD action cameras (cameras sold separately)
  • Separate FPV camera mounting position on top of the extremely large, magnetically secured top hatch (FPV camera/gear sold separately)
  • Surface details including panel lines, hatches and more, plus a factory-applied scale-inspired trim scheme
  • Included decal sheet with Air Force, Army, Coast Guard, Marines, Navy and other markings
  • No tools required for field assembly – hands-free connections and thumbscrews to secure the wings
  • Almost fully factory-assembled for extremely fast and easy final assembly without glue
  • Very large, yet lightweight and extremely durable, composite-reinforced EPO airframe

*Designed for use with GOPRO® products. GOPRO® is a registered trademark of Woodman Labs, Inc. in the United States and other countries.

Overview

THE MOST CAPABLE AND VERSATILE TWIN EVER!

The E-flite® EC-1500 Twin features an all-new, ground-up design optimized for capability, versatility and FUN to deliver a flying experience you simply can't get with any other airplane! It's effectively many airplanes in one, with a wide flight envelope that includes slow and scale-like, to sport flying and even aggressive 3D aerobatic capability.

The twin power systems feature brushless outrunner motors, robust ESCs, and custom five-blade counter-rotating propellers. This setup delivers excellent performance with a 3S 3200–6400mAh LiPo battery, or you can install a 4S battery for the power to hover and unlimited vertical capability — without modifications or upgrades! There are eight factory-installed servos, including one to operate the functional cargo door so you can carry and drop creative payloads from the large cargo bay. Realistic looking LED landing, navigation and simulated strobe lights are powered from the flight battery so you can fly from dawn until dusk — from paved, grass, or dirt surfaces; off snow using the included skis; or from large ponds or lakes using optional floats (sold separately).

Remove the magnetically secured nose cone to install a GoPro® or similar camera for recording aerial HD footage, or mount a separate FPV camera on the large top hatch (cameras and camera gear sold separately). Plus you can use the included decals to customize the scale-inspired trim scheme with Air Force, Army, Coast Guard, Marines, Navy and other markings to personalize your model.

Needed to Complete
  • Full-range 6-7+ Channel Spektrum™ DSMX®/DSM2® compatible transmitter and Receiver
  • 3200–6400mAh 3S or 4S 11.1–14.8V LiPo with EC5™ or IC5™ Connector
  • Compatible LiPo charger
What's in the Box?
  • (1) E-flite® EC-1500 Twin with:
    • (2) 650Kv Brushless Outrunner Motor (installed)
    • (2) 40A Brushless ESC (installed)
    • (7) 9-gram Metal-Geared Servos (installed)
    • (1) 9-gram Servo (installed)
  • (1) Product Manual

Uniquely Capable and Versatile

Uniquely Capable and Versatile

The EC-1500's unique, ground-breaking design makes it capable of slow and scale-like flying, sport flying, and even aggressive 3D aerobatics — all in the same flight! And with numerous landing gear, cargo carrying, camera mounting and other options to choose from, it's incredibly versatile, too.

 

Wing Configuration Options

Wing Configuration Options

The functional flaps can travel both ways, and you can choose how large the flaps and ailerons are by installing the included joiners in one of two different ways. Because each surface is controlled by a separate servo, multiple wing configuration and mixing options are available (depending on the number of channels of the receiver and transmitter you use) including full-span ailerons that can deliver substantially increased roll authority and rates.

 

3S and 4S Compatible

3S and 4S Compatible

The factory-installed power systems feature high-power brushless outrunner motors, robust ESCs and custom five-blade counter-rotating propellers that combine with a 3S 3200–6400mAh LiPo battery to deliver excellent power and performance. Or you can install a 4S battery for plenty of power to hover and for unlimited vertical capability without the need for any modifications or upgrades.

 

Functional Cargo Door

Functional Cargo Door

The operational, servo-controlled cargo door has a 2.5 x 4.2 inch (65 x 107 mm) opening and almost 140 cubic inches of cargo bay volume (cargo bay is 2.5 x 4.2 x 12.7 inches / 65 x 107 x 323 mm). It can be used to carry and airdrop everything from parachute men to candy and other creative payloads.

 

Capable Control

Capable Control

There are eight factory-installed servos total, including metal-geared servos on all of the control surfaces and the functional cargo door. There are also ball-link equipped linkages plus pocket or CA hinges on the control surfaces for precise control and long-lasting durability. The steerable nose wheel has its own servo, and a separate switching BEC provides consistent and reliable control system performance.

 

LED Lights

LED Lights

Realistic-looking LED landing, navigation and simulated strobe lights are factory-installed and powered from the flight battery.

 

Versatile Gear Options

Versatile Gear Options

The EC-1500 can be flown from paved, grass and dirt surfaces, or from snow with the included optional-use skis. You can also install the optional float set (EFLA550; sold separately) using the included mounting hardware to fly from large ponds and lakes.

 

Easy Assembly

Easy Assembly

No glue is required for final assembly, and you can have the EC-1500 ready to fly in less time than it takes to charge a battery! The two-piece wing with an innovative hands-free connection system can easily be removed for convenient storage and transport using the thumbscrews, so no tools are required for field assembly/disassembly.

 

Large, Lightweight and Durable

Large, Lightweight and Durable

Don't be deceived by the 60" (1.5m) wingspan — because of its wing chord and area, plus the large diameter fuselage and tail surfaces, the EC-1500 is bigger than it may seem. However, it's still lightweight and extremely durable, thanks to the composite-reinforced EPO airframe.

 

Customizable Trim Scheme

Customizable Trim Scheme

The included decal sheet allows you to customize the finish with Air Force, Army, Coast Guard, Marines, Navy and other markings to personalize your model.

 

HD and FPV Camera Options
HD and FPV Camera Options

HD and FPV Camera Options

The magnetically secured nose cone can be removed for easy installation of GoPro® and similar action cameras to record High Definition footage while you fly (cameras sold separately). You can also install a separate First-Person View (FPV) camera in the mounting position on top of the extremely large, magnetically secured top hatch (FPV camera/gear sold separately).

Plug-N-Play<sup>®</sup> Completion Level

Plug-N-Play® Completion Level

 

This Plug-N-Play (PNP) model comes out of the box with a factory-installed power system and servos that are ready to connect to the compatible receiver of your choice (sold separately). Simply install the receiver, finish any final assembly, and fly!

TECHNICAL SPECIFICATIONS:

Approximate Assembly Time: Less than 1 Hour
CG (Center of Gravity): 2.5 - 2.9" (65 - 75mm) back from the leading edge of the wing measured at the fuselage
Charger: Sold separately
Completion Level: Bind-N-Fly Basic
Control Throw (Flaps): Half 0.59" (15mm), Full 1.4" (35mm)
Control Throw - High (Ailerons): 1.2" (30mm)
Control Throw - High (Elevator): 0.98" (25mm)
Control Throw - High (Rudder): 1.6" (40mm)
Control Throw - Low (Ailerons): 0.79" (20mm)
Control Throw - Low (Elevator): 0.79" (20mm)
Control Throw - Low (Rudder): 0.98" (25mm)
Flaps: Selectable size
Flying Weight: 89.8 - 98.7oz (2545 - 2800g)
Landing Gear: Prebent wire, tricycle configuration
Length: 46.9" (1190mm)
Minimum Required Radio: 6-channel
Minimum Speed Control: 40A
Motor Size: 15 brushless outrunner, 650Kv
Propeller Size: 10x8E
Receiver: Spektrum AR636 with AS4X and SAFE
Recommended Motor Battery: 3200 - 4000mAh 3S or 4S
Servos: Seven 9g metal gear, one 9g
Wing Area: 562.1 sq in (36.3 sq dm)
Wingspan: 60.1" (1524mm)

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Shipping & Returns

Shipping
$13.50 Flat Rate -Nationwide!







Delivery
Once E&E TRADERS LTD has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 24 Hours unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by E&E TRADERS LTD we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the following business day, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 1PM - 2PM.

We use Courier Post and Fastway for New Zealand orders. Deliveries are usually overnight, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use Courier Post for orders that can fit into overnight courier bags and Fastway for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies 12 Ltd will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
E & E TRADERS LTD can send goods to PO Boxes

International Delivery.
We're based in New Zealand but we deliver all round the world. Please contact us for a shipping quote or we will send you a quote after your order has been placed.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to E & E TRADERS LTD. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with E & E TRADERS LTD to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by E & E TRADERS LTD free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Fastway on 09 634 3704

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & PostHaste on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & PostHaste are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by E & E TRADERS LTD and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 10% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

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