DJI Mavic Air Fly More Combo

DJI Mavic Air Fly More Combo

(No reviews yet) Write a Review
SKU:
DJI0012
Brand:
Availability:
Ships within 1 - 2 Business Days
$1,799.00 inc GST

Buy With Confidence.

Payment Options:

Adventure Unfolds

A marvel of engineering and design, the Mavic Air was built to go wherever adventure takes you. Inheriting the best of the Mavic series, this ultraportable and foldable drone features high-end flight performance and functionality for limitless exploration.

626532491672075.3ss2oo9fi5sljrhl9dzu-height640.png

 

3-Axis Gimbal Camera

The Mavic Air is the most portable DJI drone to house a 3-axis mechanical gimbal, with its angular vibration range reduced to 0.005°. Set in a triangular formation, gimbal dampeners help create even steadier shots.

626532491672077.te2l39dlcbmi1zjjtyjf-height640.png

32 MP Sphere Panoramas

In addition to Horizontal, Vertical, and 180° panoramas, the Mavic Air stitches 25 photos together in just eight seconds to create crystal-clear 32 MP Sphere panoramas.1 View them from an immersive perspective with DJI Goggles.

626532491672079.iw2urgaa5ob58qzqniml-height640.png

 

4K 100 Mbps Video

The Mavic Air shoots video at an incredible 4K 30 fps, recording at 100 Mbps to capture every second with UHD quality.

 

 

Slow-Motion Video

With support for recording 1080p 120 fps slow-motion video, the Mavic Air captures all your epic high-speed adventures.

 

 

HDR Photos

New HDR algorithms help you obtain the right exposure settings intelligently, according to lighting conditions. Overexposed or dark areas are processed for more natural transitions between highlights and shadows, while DSP acceleration allows for more efficient shooting.

626532491672081.hnr28tljc18gpqg05smh-height640.png

 

12 MP Stills

The Mavic Air's onboard camera integrates a 1/2.3" 12-megapixel CMOS sensor and an f/2.8 lens with a 35-mm equivalent focal length of 24 mm to shoot high-quality photos and videos.

 

8 GB Internal Storage

In addition to a Micro SD card slot, 8 GB of internal storage let you save photos and videos directly to the aircraft and export files through its USB 3.0 Type-C port.

 

Shot on Mavic Air

626532491672083.bvvrhiur1xnhrwydfvlh-height640.png

 

Geometric Elegance

Expressing geometric precision, the Mavic Air's arms fold flush against its aerodynamic chassis. Magnesium alloy brackets reinforce the seven onboard cameras, rear vents dissipate heat efficiently, and the primary gimbal camera is recessed for
better protection.

 

 

3D Foldable Design

As tall and wide as a smartphone when folded, the Mavic Air is an ultraportable drone that stretches the boundaries of what's possible for a device its size.

626532491672085.curc43h60ofggv8tocye-height640.png

 

Foldable Remote Controller

The dedicated remote controller uses a foldable, low-profile, ergonomic design to hold your smartphone for maximum convenience. Detachable control sticks store inside the remote controller to pack more comfortably on the go.

dji-mavic-air-fly-more-combo-27-170.jpg

 

ActiveTrack

ActiveTrack can sense up to 16 selectable subjects simultaneously,2 letting you choose the right tracking subject. With higher tracking precision and broader scenario applications, ActiveTrack follows targets even when they're running, jumping, or cycling.

626532491672087.8bf9oy1vlp9lkof6zmz6-height640.png

QuickShots

Choose from six different QuickShots - Rocket, Dronie, Circle, Helix, Asteroid, and Boomerang. All are just a tap away and will get you those epic selfie drone videos without needing to think about composing your shot. Share your new creations to social media through the DJI GO 4 app instantly.

 

SmartCapture

Fun, simple, and intuitive, SmartCapture offers a new and interactive way of controlling the Mavic Air by hand. Launch and control the drone with hand gestures, then take photos or videos however you like.

626532491672089.rk7xk2eaozp2aayy9bxw-height640.png

TapFly

If you want to focus on just your shot, select TapFly in DJI GO 4, which lets you fly wherever you tap on your mobile device screen. TapFly works in Forward, Backward, Free, and Coordinate modes, and you can adjust flight speed to suit all your aerial needs.

626532491672091.b9756bb71ppiddf5enix-height640.png

FlightAutonomy 2.0

Using advanced VIO technology, the powerful sensor system in FlightAutonomy 2.0 consists of a primary gimbal camera, forward, backward, and downward dual-vision sensors, downward infrared sensing system, IMU redundancies, and a group of computing cores. Together, they collect and transmit information from the surrounding environment to the high-performance processor for more precise hovering and better flight performance. Advanced Pilot Assistance Systems (APAS) allow the aircraft to bypass obstacles in front of and behind it actively. Your grand adventures of discovery have never been so safe and easy.

626532491672093.ijy6bnxtdrotacqfgeci-height640.png 

Max Flight Time: 21 min

Mavic Air Intelligent Flight Batteries are made with high-density lithium, offering a substantial flight time of up to 21 minutes

FOC ESCs and Propulsion

The application of FOC sinusoidal drive architecture ESCs provides the Mavic Air with a smoother motor commutation process and higher overall efficiency of both motors and ESCs.

Max Speed: 68.4 kph

Feel the rush and thrill of first-class drone flight with top speeds of 68.4 kph

Enhanced Wi-Fi Video Transmission

A new Wi-Fi video transmission system supports dual frequency bands of 2.4/5.8GHz

DJI Goggles

Pair the Mavic Air with the DJI Goggles for FPV flight, and take to the skies for an immersive aerial adventure!

Specifications

Performance
Maximum Horizontal Speed
 
42.5 mph / 68.4 km/h (S Mode)
17.9 mph / 28.8 km/h (P Mode)
17.9 mph / 28.8 km/h (Wi-Fi Mode)

Maximum Ascent Speed 
9.84 ft/s / 3 m/s

Maximum Descent Speed 
6.56 ft/s / 2 m/s

Maximum Wind Resistance 
23.61 mph / 38 km/h

Flight Ceiling 
16,404' / 5000 m

Maximum Flight Time 
21 Minutes

Maximum Hover Time 
20 Minutes

Maximum Tilt Angle 
35°

Hovering Accuracy 
±1.64' / 0.5 m Vertical with GPS
±0.33' / 0.1 m Vertical with Vision Positioning

Horizontal Hovering Accuracy 
±4.92' / 1.5 m (GPS)
±0.33' / 0.1 m (Vision Positioning)

Flight Control System
GNSS Support 
GPS, GLONASS

Vision System
Vision System
 
Downward, Forward, Backward

Velocity Range 
26.2 ft/s / 8 m/s at 1.6' / 0.5 m

Maximum Altitude 
26' / 8 m

Operating Range 
1.6 to 98.4' / 0.5 to 30.0 m

Obstacle Sensory Range 
1.6 to 78.7' / 0.5 to 24.0 m

Forward Field of View 
50° (Horizontal)
±19° (Vertical)

Backward Field of View 
50° (Horizontal)
±19° (Vertical)


Operating Environment 
Surface with Clear Patterns at >15 lux

Remote Controller / Transmitter
Operating Frequency
 
2.4 GHz (2.4 - 2.483)
5.8 GHz (5.725 - 5.850)

Maximum Operating Distance 
13,123.36' / 4000.00 m at 2.4 G
13,123.36' / 4000.00 m at 5.8 G

Transmitter Power 
26 dBm (2.4 G)
30 dBm (5.8 G)

Connectivity 
1 x USB Type-C
1 x USB Type-A

Battery Type 
1 x Built-In

Battery Chemistry 
Lithium-Ion Polymer (LiPo)

Battery Capacity 
2970 mAh

Mobile Device Compatibility 
Devices up to 6.30" / 160 mm Wide and0.334" / 8.48 mm Thick

App Operating System Requirements 
iOS 9.0 and later
Android 4.4 and later

Operating Temperature 
32 to 104°F / 0 to 40°C

Camera
Sensor
 
1/2.3" CMOS

Effective Pixels 
12 MP

Focal Length 
24mm / 35mm (35mm Equivalent)

Lens Field of View 
Diagonal: 85°

Aperture 
f/2.8

Minimum Focusing Distance 
19.7" / 50.0 cm

Photo ISO Range 
100 - 1600 (Auto)
100 - 3200 (Manual)

Video ISO Range 
100 - 1600 (Auto)
100 - 1600 (Manual)

Electronic Shutter Speed 
8 - 1/8000 Second

Photo Resolution 
4:3: 4056 x 3040
16:9: 4056 x 2280

Photo Format 
JPEG, DNG

Video Format 
3840 x 2160p at 24, 25, 30 fps (100 Mb/s MP4 via H.264)
2720 x 1530p at 24, 25, 30, 48, 50, 60 fps (100 Mb/s MP4 via H.264)
1920 x 1080p at 24, 25, 30, 48, 50, 60, 120 fps (100 Mb/s MP4 via H.264)
1280 x 720p at 24, 25, 30, 48, 50, 60, 120 fps (100 Mb/s MP4 via H.264)

Recording Media 
microSD (Up to 128 GB)

Photo Modes 
Auto-Exposure Bracketing (AEB), Burst Shooting, Interval, Single Shot

Gimbal
Number of Axes
 
3 (Pitch, Roll, Yaw)

Control Range 
Pitch: -90 to 17°

Angular Speed 
Pitch: 120°/s

Flight Battery
Battery Chemistry
 
Lithium-Ion Polymer (LiPo)

Capacity 
2375 mAh / 27.43 Wh

Battery Configuration 
3 S / 11.55 V

Maximum Charging Power 
60 W

Charging Temperature 
41 to 104°F / 5 to 40°C

Weight 
4.94 oz / 140 g

Charger
AC Input Power
 
100 to 240 VAC, 50 / 60 Hz

Output Voltage 
13 V, 4 A

Power Rating 
50 W

General
Number of Rotors
 
4

Operating Temperature 
32 to 104°F / 0 to 40°C

Diagonal Size 
8.4" / 213 mm (Without Propellers)

Overall Dimensions 
6.6 x 7.2 x 2.5" / 168.0 x 184.0 x 64.0 mm (Folded)

Weight 
0.95 lb / 430 g


What's in the box?

 
1 X Aircraft
1 x Remote Control
3 x Intelligent Flight batteries
1 x Charger
6 x Propeller (Pairs)
1 x Propellers Guards
1 x Gimbal Protector
1 x Carry Case
1 x Battery Charging Hub
1 x Battery to Power Bank Adapter
1 x Travel Bag

Shipping
$5 Flat Rate Shipping (Includes Rural)

$8.50 for Saturday Delivery

$10 for Waiheke Island

Free Instore Pickup by Arrangement

Saturday Delivery
If you order an “in stock” item on Friday before 1PM you will have the option to select Saturday Delivery. Saturday Delivery is not available in all areas and is not guaranteed. Larger parcels going to South Island on the two day service will need to be ordered on a Thursday with Saturday delivery. Saturday Delivery is not available for Rural or Dangerous Goods (Nitro Fuel).

Delivery
Once RC Hobbies 12 Ltd has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 24 Hours unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by RC Hobbies 12 Ltd we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the same day you place your order, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 2PM - 3PM.

We use Courier Post and Fastway for New Zealand orders. Deliveries are usually overnight, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use Courier Post for orders that can fit into overnight courier bags and Fastway for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies 12 Ltd will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
RC Hobbies 12 Ltd can send goods to PO Boxes

International Delivery.
We're based in New Zealand but we deliver all round the world. Please contact us for a shipping quote or we will send you a quote after your order has been placed.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to RC Hobbies 12 Ltd. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with RC Hobbies 12 Ltd to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by RC Hobbies 12 Ltd free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Fastway on 09 634 3704

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & Fastways on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & Fastway are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by RC Hobbies 12 Ltd and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 10% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

Description

Adventure Unfolds

A marvel of engineering and design, the Mavic Air was built to go wherever adventure takes you. Inheriting the best of the Mavic series, this ultraportable and foldable drone features high-end flight performance and functionality for limitless exploration.

626532491672075.3ss2oo9fi5sljrhl9dzu-height640.png

 

3-Axis Gimbal Camera

The Mavic Air is the most portable DJI drone to house a 3-axis mechanical gimbal, with its angular vibration range reduced to 0.005°. Set in a triangular formation, gimbal dampeners help create even steadier shots.

626532491672077.te2l39dlcbmi1zjjtyjf-height640.png

32 MP Sphere Panoramas

In addition to Horizontal, Vertical, and 180° panoramas, the Mavic Air stitches 25 photos together in just eight seconds to create crystal-clear 32 MP Sphere panoramas.1 View them from an immersive perspective with DJI Goggles.

626532491672079.iw2urgaa5ob58qzqniml-height640.png

 

4K 100 Mbps Video

The Mavic Air shoots video at an incredible 4K 30 fps, recording at 100 Mbps to capture every second with UHD quality.

 

 

Slow-Motion Video

With support for recording 1080p 120 fps slow-motion video, the Mavic Air captures all your epic high-speed adventures.

 

 

HDR Photos

New HDR algorithms help you obtain the right exposure settings intelligently, according to lighting conditions. Overexposed or dark areas are processed for more natural transitions between highlights and shadows, while DSP acceleration allows for more efficient shooting.

626532491672081.hnr28tljc18gpqg05smh-height640.png

 

12 MP Stills

The Mavic Air's onboard camera integrates a 1/2.3" 12-megapixel CMOS sensor and an f/2.8 lens with a 35-mm equivalent focal length of 24 mm to shoot high-quality photos and videos.

 

8 GB Internal Storage

In addition to a Micro SD card slot, 8 GB of internal storage let you save photos and videos directly to the aircraft and export files through its USB 3.0 Type-C port.

 

Shot on Mavic Air

626532491672083.bvvrhiur1xnhrwydfvlh-height640.png

 

Geometric Elegance

Expressing geometric precision, the Mavic Air's arms fold flush against its aerodynamic chassis. Magnesium alloy brackets reinforce the seven onboard cameras, rear vents dissipate heat efficiently, and the primary gimbal camera is recessed for
better protection.

 

 

3D Foldable Design

As tall and wide as a smartphone when folded, the Mavic Air is an ultraportable drone that stretches the boundaries of what's possible for a device its size.

626532491672085.curc43h60ofggv8tocye-height640.png

 

Foldable Remote Controller

The dedicated remote controller uses a foldable, low-profile, ergonomic design to hold your smartphone for maximum convenience. Detachable control sticks store inside the remote controller to pack more comfortably on the go.

dji-mavic-air-fly-more-combo-27-170.jpg

 

ActiveTrack

ActiveTrack can sense up to 16 selectable subjects simultaneously,2 letting you choose the right tracking subject. With higher tracking precision and broader scenario applications, ActiveTrack follows targets even when they're running, jumping, or cycling.

626532491672087.8bf9oy1vlp9lkof6zmz6-height640.png

QuickShots

Choose from six different QuickShots - Rocket, Dronie, Circle, Helix, Asteroid, and Boomerang. All are just a tap away and will get you those epic selfie drone videos without needing to think about composing your shot. Share your new creations to social media through the DJI GO 4 app instantly.

 

SmartCapture

Fun, simple, and intuitive, SmartCapture offers a new and interactive way of controlling the Mavic Air by hand. Launch and control the drone with hand gestures, then take photos or videos however you like.

626532491672089.rk7xk2eaozp2aayy9bxw-height640.png

TapFly

If you want to focus on just your shot, select TapFly in DJI GO 4, which lets you fly wherever you tap on your mobile device screen. TapFly works in Forward, Backward, Free, and Coordinate modes, and you can adjust flight speed to suit all your aerial needs.

626532491672091.b9756bb71ppiddf5enix-height640.png

FlightAutonomy 2.0

Using advanced VIO technology, the powerful sensor system in FlightAutonomy 2.0 consists of a primary gimbal camera, forward, backward, and downward dual-vision sensors, downward infrared sensing system, IMU redundancies, and a group of computing cores. Together, they collect and transmit information from the surrounding environment to the high-performance processor for more precise hovering and better flight performance. Advanced Pilot Assistance Systems (APAS) allow the aircraft to bypass obstacles in front of and behind it actively. Your grand adventures of discovery have never been so safe and easy.

626532491672093.ijy6bnxtdrotacqfgeci-height640.png 

Max Flight Time: 21 min

Mavic Air Intelligent Flight Batteries are made with high-density lithium, offering a substantial flight time of up to 21 minutes

FOC ESCs and Propulsion

The application of FOC sinusoidal drive architecture ESCs provides the Mavic Air with a smoother motor commutation process and higher overall efficiency of both motors and ESCs.

Max Speed: 68.4 kph

Feel the rush and thrill of first-class drone flight with top speeds of 68.4 kph

Enhanced Wi-Fi Video Transmission

A new Wi-Fi video transmission system supports dual frequency bands of 2.4/5.8GHz

DJI Goggles

Pair the Mavic Air with the DJI Goggles for FPV flight, and take to the skies for an immersive aerial adventure!

Specifications

Performance
Maximum Horizontal Speed
 
42.5 mph / 68.4 km/h (S Mode)
17.9 mph / 28.8 km/h (P Mode)
17.9 mph / 28.8 km/h (Wi-Fi Mode)

Maximum Ascent Speed 
9.84 ft/s / 3 m/s

Maximum Descent Speed 
6.56 ft/s / 2 m/s

Maximum Wind Resistance 
23.61 mph / 38 km/h

Flight Ceiling 
16,404' / 5000 m

Maximum Flight Time 
21 Minutes

Maximum Hover Time 
20 Minutes

Maximum Tilt Angle 
35°

Hovering Accuracy 
±1.64' / 0.5 m Vertical with GPS
±0.33' / 0.1 m Vertical with Vision Positioning

Horizontal Hovering Accuracy 
±4.92' / 1.5 m (GPS)
±0.33' / 0.1 m (Vision Positioning)

Flight Control System
GNSS Support 
GPS, GLONASS

Vision System
Vision System
 
Downward, Forward, Backward

Velocity Range 
26.2 ft/s / 8 m/s at 1.6' / 0.5 m

Maximum Altitude 
26' / 8 m

Operating Range 
1.6 to 98.4' / 0.5 to 30.0 m

Obstacle Sensory Range 
1.6 to 78.7' / 0.5 to 24.0 m

Forward Field of View 
50° (Horizontal)
±19° (Vertical)

Backward Field of View 
50° (Horizontal)
±19° (Vertical)


Operating Environment 
Surface with Clear Patterns at >15 lux

Remote Controller / Transmitter
Operating Frequency
 
2.4 GHz (2.4 - 2.483)
5.8 GHz (5.725 - 5.850)

Maximum Operating Distance 
13,123.36' / 4000.00 m at 2.4 G
13,123.36' / 4000.00 m at 5.8 G

Transmitter Power 
26 dBm (2.4 G)
30 dBm (5.8 G)

Connectivity 
1 x USB Type-C
1 x USB Type-A

Battery Type 
1 x Built-In

Battery Chemistry 
Lithium-Ion Polymer (LiPo)

Battery Capacity 
2970 mAh

Mobile Device Compatibility 
Devices up to 6.30" / 160 mm Wide and0.334" / 8.48 mm Thick

App Operating System Requirements 
iOS 9.0 and later
Android 4.4 and later

Operating Temperature 
32 to 104°F / 0 to 40°C

Camera
Sensor
 
1/2.3" CMOS

Effective Pixels 
12 MP

Focal Length 
24mm / 35mm (35mm Equivalent)

Lens Field of View 
Diagonal: 85°

Aperture 
f/2.8

Minimum Focusing Distance 
19.7" / 50.0 cm

Photo ISO Range 
100 - 1600 (Auto)
100 - 3200 (Manual)

Video ISO Range 
100 - 1600 (Auto)
100 - 1600 (Manual)

Electronic Shutter Speed 
8 - 1/8000 Second

Photo Resolution 
4:3: 4056 x 3040
16:9: 4056 x 2280

Photo Format 
JPEG, DNG

Video Format 
3840 x 2160p at 24, 25, 30 fps (100 Mb/s MP4 via H.264)
2720 x 1530p at 24, 25, 30, 48, 50, 60 fps (100 Mb/s MP4 via H.264)
1920 x 1080p at 24, 25, 30, 48, 50, 60, 120 fps (100 Mb/s MP4 via H.264)
1280 x 720p at 24, 25, 30, 48, 50, 60, 120 fps (100 Mb/s MP4 via H.264)

Recording Media 
microSD (Up to 128 GB)

Photo Modes 
Auto-Exposure Bracketing (AEB), Burst Shooting, Interval, Single Shot

Gimbal
Number of Axes
 
3 (Pitch, Roll, Yaw)

Control Range 
Pitch: -90 to 17°

Angular Speed 
Pitch: 120°/s

Flight Battery
Battery Chemistry
 
Lithium-Ion Polymer (LiPo)

Capacity 
2375 mAh / 27.43 Wh

Battery Configuration 
3 S / 11.55 V

Maximum Charging Power 
60 W

Charging Temperature 
41 to 104°F / 5 to 40°C

Weight 
4.94 oz / 140 g

Charger
AC Input Power
 
100 to 240 VAC, 50 / 60 Hz

Output Voltage 
13 V, 4 A

Power Rating 
50 W

General
Number of Rotors
 
4

Operating Temperature 
32 to 104°F / 0 to 40°C

Diagonal Size 
8.4" / 213 mm (Without Propellers)

Overall Dimensions 
6.6 x 7.2 x 2.5" / 168.0 x 184.0 x 64.0 mm (Folded)

Weight 
0.95 lb / 430 g


What's in the box?

 
1 X Aircraft
1 x Remote Control
3 x Intelligent Flight batteries
1 x Charger
6 x Propeller (Pairs)
1 x Propellers Guards
1 x Gimbal Protector
1 x Carry Case
1 x Battery Charging Hub
1 x Battery to Power Bank Adapter
1 x Travel Bag

Videos

0 Reviews

This product hasn't received any reviews yet. Be the first to review this product!
Write a Review

Shipping & Returns

Shipping
$5 Flat Rate Shipping (Includes Rural)

$8.50 for Saturday Delivery

$10 for Waiheke Island

Free Instore Pickup by Arrangement

Saturday Delivery
If you order an “in stock” item on Friday before 1PM you will have the option to select Saturday Delivery. Saturday Delivery is not available in all areas and is not guaranteed. Larger parcels going to South Island on the two day service will need to be ordered on a Thursday with Saturday delivery. Saturday Delivery is not available for Rural or Dangerous Goods (Nitro Fuel).

Delivery
Once RC Hobbies 12 Ltd has confirmed acceptance of the buyer's order, we will endeavor to dispatch the buyer's order within 24 Hours unless a different time frame is specified in relation to a particular product. If we are unable to dispatch the buyer's order within the time frame specified by RC Hobbies 12 Ltd we will endeavor to contact the buyer and advise the buyer of the expected dispatch date.

In stock items are generally dispatched on the same day you place your order, unless a different time frame is specified in relation to a particular product and provided the order was placed before our daily cut off time which is usually around 2PM - 3PM.

We use Courier Post and Fastway for New Zealand orders. Deliveries are usually overnight, but please allow an extra day for big parcels to reach the South Island and for rural deliveries.

We use Courier Post for orders that can fit into overnight courier bags and Fastway for larger parcels.

Tracking emails will be sent out once parcels have been collected.

The buyer may specify delivery instructions for an order (for example, the buyer may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address). RC Hobbies 12 Ltd will not be responsible for any order that is delivered in accordance with the buyer’s delivery instructions.


Delivery to PO Boxes
RC Hobbies 12 Ltd can send goods to PO Boxes

International Delivery.
We're based in New Zealand but we deliver all round the world. Please contact us for a shipping quote or we will send you a quote after your order has been placed.

sales@rchobbies.co.nz

Returns Policy

The item I received is not the item I ordered

Provided the item is unopened and in mint condition we’ll replace the item. To receive your replacement you must return the original item to RC Hobbies 12 Ltd. You will be provided with a no-cost return addressed courier satchel (or similar) and we will process your replacement within 1–3 days of receiving your item.

The item I ordered arrived faulty.

Please arrange with RC Hobbies 12 Ltd to return the item for testing. If we confirm that the item was damaged before leaving RC Hobbies, or was faulty out of the box, your item will be repaired or if it cannot be repaired then it will be replaced by RC Hobbies 12 Ltd free of charge. If the goods are faulty we will meet our obligations under the Consumers Guarantees Act to provide a remedy.

The item I ordered did not arrive

If your item did not arrive the first thing to do is request a “track and trace” on your item from the Courier Post or Fastway tracking emails we send out.

Alternatively you can call Courier Post on 0800 268 743 or Fastway on 09 634 3704

If the “track and trace” on your order indicates that it has been delivered, but you’re unable to find it or it hasn’t been delivered within the timeframe we will start an investigation with Courier Post & Fastways on your behalf.

Regrettably, neither RC Hobbies nor Courier Post & Fastway are able to refund or replace items that have been lost, damaged or stolen after being delivered to your property. If you are concerned about leaving your items unattended we recommend using “Signature Required” option which is our default option unless advise by the Buyer to use the “No Signature Required” option.

I've changed my mind and no longer want the item I ordered

Change of mind returns can be processed as long as it has been agreed by RC Hobbies 12 Ltd and the item has been returned within 7 days of dispatch and is unopened and in mint condition. The shipping for the return will also be at the cost of the buyer. Once we have the item in hand we will assess the item and if everything checks out OK you will receive a Store Credit or refund less the restock fee and freight charges.

Restock fee

All goods ordered in error by the Customer or goods the Customer wishes to return are subject to a restock fee. The fee is 10% of the goods sales value. This applies if you change your mind, ordered it in error, unwanted Gift or just did not like it or did not suit you, so please choose carefully and read the descriptions in the listings as some products also require additional items to complete.

Related Products